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Thursday, April 26, 2018 - 11:05

Needs improvement

What could be improved to increase French language services and use? What are the barriers?
Nancy Power
Communication and Policy Manager

Comments

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Storiesmatter
Tuesday, May 29, 2018 - 23:51
Make management and teams aware of Active offer program. More training, more publicity around it. Have services that are used by people
Sensibiliser la direction et les équipes au programme d'offre active. Plus de formation, plus de publicité autour d'elle. Avoir des services utilisés par des personnes
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Tomricke
Monday, May 28, 2018 - 10:10
Have a bilingual service offer in all tourist locations, such as Tombstone Territorial Park with Yukon Parks. The significant traffic in this park requires bilingual positions.
Avoir une offre de service bilingue dans tous les lieux touristiques, comme le parc territorial Tombstone avec Parcs Yukon. L'achalandage important de ce parc nécessite des postes bilingues.
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YukonSylvie
Monday, May 28, 2018 - 13:55
What bothers me is that you have to ask for it in several places and often it is a service at the end of a telephone line that someone translates for me. Or the person offering the service in French is not there that day and no option is offered. So it's easier and faster to do it in English.
Ce qui m’embête c’est qu’il faut le demander à plusieurs endroits et souvent c’est un service au bout d’une ligne téléphonique que quelqu’un traduit pour moi. Ou bien la personne qui offre le service en français n’est pas là ce jour là et pas d’option est offerte. Alors c’est plus facile et rapide de le faire en anglais.
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